The Use of AI In A CV

The rapid development of AI has seen more inclusion of it in the workplace. The fast paced nature of the current business world lends itself to many useful AI programs and can make business more efficient. How does it look from the perspective of an employer? Are the CV’s presented to you genuine? How is communication across the board?

As technology advances, employers are increasingly tasked with identifying AI-generated embellishments or falsehoods. This is especially the case when a CV is presented. Some job seekers may use some degree of AI assistance. With programs like ChatGPT that are able to produce coherent texts, in theory writing has never been easier. It does require the human touch however in order to produce something factually, grammatically and tonally correct.

AI issues to spot include:

• Repetitive language, excessive use of industry jargon, or generic achievements lacking specifics.
• Formatting issues like uneven spacing or fonts
• Inconsistencies in job titles, timelines and exaggerated qualifications.

Another warning sign is the lack of personalisation; genuine candidates usually adapt their CVs to the job, while AI ones may appear overly generic and omit company-specific details.

To tackle these challenges, employers can take several proactive steps. During interviews, asking detailed questions about the candidate’s achievements and responsibilities can help assess whether their claims align with their experience. Verifying information through references, LinkedIn profiles, or background checks is another essential strategy for spotting discrepancies. Additionally, using specialised screening tools to detect common patterns of AI-generated content can further enhance the hiring process. By remaining vigilant and employing these best practices, employers can navigate the complexities of AI-generated CVs and ensure they are hiring the most qualified, genuine candidates.

Similarly, in work produced by employees, there are tell-tale signs. Again look for inconsistencies in repetition and generic tones. AI is not always accurate in fact-finding, so strange statistics will likely reveal any AI-generated content.

While there is concern about AI being used for a quick fix, there are numerous positives to its use at work. For example, in communication, AI systems offer several advantages for organisations. It allows for effortless scalability, enabling companies to communicate with individual employees or entire teams efficiently. By adhering to set guidelines, AI ensures consistency in messaging across all platforms, reducing errors that may arise from human input. Its ability to analyse vast amounts of data enables personalised messaging, boosting employee engagement. Additionally, AI saves time by drafting routine communications, allowing employees to focus on more strategic tasks.

However, there are also challenges to consider. Overdependence on AI could weaken personal connections in the workplace, as it lacks the emotional intelligence needed to convey empathy, especially in sensitive situations. AI’s adaptability is limited, making it less effective in rapidly changing or complex scenarios. There is also the risk of misinterpretation, with AI potentially misunderstanding context or nuances in communication. Lastly, concerns around data privacy are significant, as AI relies on large amounts of personal data, making compliance with data protection regulations essential.

AI may be the missing link a company needs to streamline some operations, but it isn’t perfect. AI-generated content can come across as badly written, impersonal and inaccurate if the program is not explicitly prompted enough. Proceed with caution, and provide adequate training for those using it to achieve the best possible results.

If you’re concerned about employees relying on AI rather than producing their own work, we’re here to help. Reach out today for expert guidance and tailored support from our HR specialists.